Returns and Exchanges

This Light Breeze Returns and Exchanges Policy sets out the conditions for returning or exchanging goods and receiving a refund. We want your shopping experience to be clear and secure, so below you will find all the key terms relating to returns and exchanges of women’s clothing.

Standard Sizes

You may withdraw from the purchase agreement within 14 calendar days of receiving the item, provided that:

• the item is unworn, undamaged and has all original labels attached;
• the item remains in a resalable condition;
• proof of purchase is provided.

The customer is responsible for the cost of returning the item.

Refunds are issued to the same account used for the original payment within 7 business days after we receive the returned item and assess its condition.

Original delivery charges are non-refundable.

Made-to-Measure Items

Items made to order or clearly personalised to the customer’s requirements cannot be returned or exchanged.

This is in accordance with Article 6.228(10), paragraph 2, of the Civil Code of the Republic of Lithuania.

Faulty Items

If an item has a manufacturing defect for which the seller is responsible, it will be replaced free of charge or a full refund will be issued.

The seller may ask you to provide photographs of the item or other evidence of the defect.

If no defect is found, the customer is responsible for the shipping costs.

Important Information

We recommend inspecting your items as soon as they arrive. If you notice a manufacturing defect or receive the wrong item, please contact us as soon as possible by email info@lightbreeze.lt 

We assess every return or exchange request individually and aim to offer the most suitable solution.

How to Request a Return

Email: info@lightbreeze.lt

Please provide:
• your full name;
• your order number;
• the reason for the return;
• your bank account details for the refund.